But more dramatic than the triumphant Not Guilty verdict – greeted with euphoria by Archers fans on Twitter, where #FreeHelen has been trending for months – is the surprising action it has provoked beyond the fictional world of Ambridge.
In February this year, an Archers fan set up a Just Giving page for the ‘real life Helens’, to help listeners donate to the domestic violence charity Refuge. After seven months, the page has raised almost £160,000. That’s a phenomenal amount of money, largely given in increments of £10 and £20, simply as a response to a story.
No one associated with the radio drama has ever asked for a donation. Not once in the entire storyline has mention been made of Refuge, or their reliance on charitable giving to survive. Helen doesn’t even access this form of support to escape her abuser.
Simply put: the insight, compassion and outrage elicited by this story has triggered a spontaneous response from the show’s listeners, to collaboratively provide the best help they can. Nobody thinks Helen Titchener is real, but they are very clear that she represents a real experience for many.
Stories captivate us. We live out the emotions and ideas of the characters. We imagine ourselves in the same situations. We wonder how we could help. We want to act.
If you want to go beyond simple awareness from your audience, tell them a story – and watch them respond.